Kyocera

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Device Compatibility

Note: US Mobile provides two SIM cards, GSM LTE (White SIM Card) and Warp 5G (Black SIM Card). We recommend to choose network according to the coverage in your area. You can check which network works best for you by putting in the zip code here


After you check which network works the best for you, please double check if your Kyocera phone is compatible.

Warp 5G

If your Kyocera phone has VoLTE and no network restrictions on it, it should be compatible.

GSM LTE

With GSM LTE, most Kyocera phones are compatible.

However, Kyocera Cadence LTE phones are mostly not compatible.

We highly recommend to check the compatibility of your Kyocera phone with our SIM cards by entering its IMEI here

Note: You can find the IMEI by dialing *#06# on your phone.

What issue is your device facing today?

I have no service

Super LTE   GSM LTE

I cannot make or receive calls

Super LTE   GSM LTE

I cannot send or receive text messages

Super LTE   GSM LTE

My cellular data is not working, but talk and text are

Super LTE   GSM LTE

I cannot send/receive MMS

Super LTE   GSM LTE

I can't use my phone as a hotspot

Super LTE   GSM LTE

I cannot receive or access my voicemail

Guide


Here are some useful instructions for your device - Kyocera:

How to turn Data Roaming off

  1. From the main screen, select Menu.
    Note Utilize the 5-way navigation pad to highlight and the center button to select.
  2. Navigate: Tools & Settings > Settings > Wireless & networks > Cellular network/Mobile network.
  3. Tap Data roaming access / International data roaming.
  4. Tap Deny data roaming access.
  5. Tap Set.
For Kyocera DuraTR, navigate: from home, press OK > Settings > Wireless & networks > More > Cellular networks > Roaming > Roaming settings. Turn all the roaming options off from here.
For Kyocera DuraForce Ultra and Kyocera DuraForce Pro 2, navigate: from the Apps launcher, tap Settings > Network & internet > Mobile / Cellular network. Turn all the roaming options off from here.
If Data roaming is switched off, the switch will be greyed out.
If your mobile data is turned off, the switch will be greyed out as well, and you won't be able to move the switch.

How to Change the Network Mode

  1. From the main screen, select Menu.
    Utilize the 5-way navigation pad to highlight and the OK button to select.
  2. Navigate: Tools & Settings > Settings > Wireless & networks > Cellular networks > Network mode.
    For Kyocera DuraXE Epic, navigate: Settings > Wireless & networks > More > Cellular networks > Network mode.
    For Kyocera DuraTR, navigate: from home, press OK > Settings > Wireless & networks > More > Cellular networks > Network mode.
    For Kyocera DuraForce Ultra and Kyocera DuraForce Pro 2, navigate: from the Apps launcher, tap Settings > Network & internet > Mobile / Cellular networks > Network mode.
  3. Select the desired mode.

How to enable VoLTE

  1. Dial *#*#4636#*#* on your phone's dial pad.
If options appear, choose the option to activate LTE mode.
For Kyocera DuraForce Ultra and Kyocera DuraForce Pro 2, navigate: from the Apps launcher, tap Settings > Advanced Calling. Turn HD Voice Calls On here.

How to Check if you have Wi-Fi turned off and cellular data turned on 

How to Check if you have Wi-Fi turned off and cellular data turned on

Turn off Wi-Fi:

From the main screen, select Menu.

Note Utilize the 5-way navigation pad to highlight and the center button to select.

Select Tools & Settings.

Select Settings.

Select Wireless & networks.

Select Wi-Fi.

Turn Wi-Fi off from here.

For Kyocera DuraTR, navigate: from home, press OK > Settings > Wireless & networks > Wi-Fi. Turn Wi-Fi off from here.

For Kyocera DuraForce Ultra and Kyocera DuraForce Pro 2, navigate: from the Apps launcher, tap Settings