Note: These steps are only available for moving from one 5G phone to another 5G phone. For other types of transfers, please contact the support team.
Moving your number from a physical SIM to an eSIM with US Mobile is simple and quick. Here are the steps:
- Sign in to the US Mobile app
- Tap on the number that you'd like to transfer to eSIM.
- Tap on Transfer Line to eSIM.
- Read the instructions and tap on Start Transfer.
- Enter your device's IMEI to confirm that it is eSIM compatible.
- If your device is compatible tap on Continue with Transfer.
- On the next step enter your phone number and your device's eSIM IMEI.
- Tap Complete to start the transfer.